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Tools to Use
Need a quick explanation about a quality tool? Are you looking for a template for gathering feedback? Don’t recreate the wheel: WHA’s experienced QI staff have provided many downloadable templates and single page documents to help you.

Links to QI Tools Websites  This list includes a number of websites with nice summaries of various QI Tools.

Making the Most of Meetings  These tools will help you run effective meetings.

Improvement Models  This is information summarizing several common improvement approaches.

Project Management Basics  This information will help you organize your initiative as a project.

Classic Quality Tools  These tools will help you help others with key quality concepts.

Understanding Culture  This information will help you understand the impact of culture on your change efforts.

Teambuilding Tools  These tools will help you bring your team together for a common purpose.

Understanding Process  This information will help you communicate how to understand and analyze work processes.

Collecting Data and Information  These tools will help you gather actionable data in a systematic way.

Decision Making in Groups  These tools will help you facilitate a group discussion when you need to reach a decision.

Making Sense of Data  This information will help with analyzing data you have collected.

Helping Others with Change  This information will help you help others work under continuously changing circumstances.

Holding the Gains  This information will help you with strategies to sustain your improvement efforts.


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